Abd99 Privacy Policy

1 Introduction & Applicability

Abd99 (hereinafter referred to as "we", "platform", or "site") operates an online sports betting and entertainment platform for users in Bangladesh and South Asia. This privacy policy applies to all services, websites, and applications of abd99.

We believe your personal data is yours. We promise that every piece of information you provide at abd99 will be stored with the highest level of security and used solely to improve your experience.

This policy may be updated periodically. For significant changes, we will notify you via your registered email or through a notice on the platform.

2 Types of Data Collected

Abd99 collects the following types of information. Each piece of data is collected for a specific purpose, and we never gather information we don't need.

2.1 Information Provided During Registration

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• Username and password (encrypted).

2.2 During KYC Verification

• Copy of National ID card or passport.
• Proof of address (utility bill or bank statement).
• Selfie or photo (for identity verification).

2.3 Automatically Collected Information

2.4 Cookies & Tracking Technologies

When you visit the abd99 website, browsing behavior data may be automatically collected through cookies, web beacons, and similar technologies. For more details, please refer to Section 5.

3 Purpose of Information Use

Abd99 uses the information collected under this Privacy Policy solely for the specific purposes listed below. We will never use your data in any way that is harmful to you or without your consent.

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To maintain records of deposit and withdrawal transactions.
• Customer Support: To address your complaints, questions, and issues.
• Security & Fraud Prevention: To identify suspicious activities and secure accounts.
• Responsible Gaming: To identify excessive betting and provide timely support.
• Platform Improvement: To analyze user experience and improve service quality.
• Legal Obligations: To comply with government directives or court orders.
• Promotional Communications: To send offers and updates only with your consent.

4 Information Sharing Policy

Under abd99's Privacy Policy, we never sell your personal data to third parties. However, in certain limited circumstances, information may be shared:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, or other payment gateways to process transactions. This data is used solely for payment processing.

4.2 Legal Obligations

We may be required to provide information to comply with Bangladeshi or international law, court orders, or requests from regulatory authorities. In such situations, we will only disclose the information legally required.

4.3 Technology Partners

Limited data may be shared with trusted technology partners to ensure the platform's technical operations (such as hosting and cybersecurity). These partners are contractually bound to comply with abd99's Privacy Policy.

5 Cookies & Tracking

The abd99 website uses various types of cookies. Cookies are small text files stored in your browser that help enhance your website experience.

You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some features of abd99 from working properly.

6 Your Rights

Under abd99's Privacy Policy, you have several important rights over your own data. Contact us to exercise any of these rights.

• Right to Access: You may request to know what personal data abd99 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information unless we have a legal obligation to retain it.
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

7 Data Retention Period

Abd99 does not retain your data indefinitely. A defined retention period has been set for each type of information:

• Active Account Data: For the entire duration your account remains active.
• Transaction Records: Up to 5 years as required by legal obligations.
• KYC Documents: Up to 3 years after account closure.
• Customer Service Records: 2 years from the last interaction.
• Analytics Data: Up to 1 year in anonymized form.

Once the retention period expires, we securely delete your data or anonymize it so you can no longer be identified.

8 Protection of Minors

Abd99 is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age verification is in place during the registration process.

If a parent or legal guardian discovers that their child has created an account on abd99, please contact us immediately at support@abd99.ws. We will promptly delete that account and all associated data.

9 Policy Changes

Abd99 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will:

• We will send a notice to your registered email.
• A consent pop-up will be displayed when you log in to the platform.
• Provide adequate time before changes take effect.

Continued use of abd99 after any changes will be considered acceptance of the updated Privacy Policy.

10 Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us through the following:

We typically respond within 3–7 business days. For urgent privacy matters, include "Privacy Request" in the email subject line.